The Front DeskThe Busy SeasonThe Year-Round PracticeA warm, fast website for tax preparation and resolution firms, ready before the calls start
Service
Website design for a seasonal tax office that is honest about being seasonal
Website design for a seasonal tax office means stating plainly when the office is open, where it is this year, and how to reach the firm the rest of the year, so a visitor searching in an off month is not left confused by a storefront that looks closed for good.
A template built for a year-round business assumes the address never changes and the doors are always open, which is exactly wrong for a strip-mall office that exists for twelve weeks a year. Visitors need a status, not a guess.
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A status banner that updates itself
A site-wide notice shows whether the office is currently open, its current address for this season, and where to send off-season questions. It changes as a weekly detail update, so it never falls out of date the way a static page often does.
A visible open or closed status on every page
This season's address, updated when the location changes
An off-season contact method that always works
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The rest of the site stays live year-round
While the office itself may close, the document checklist, FAQ pages and articles stay live and searchable through the off-season, which is exactly when someone might be researching next year's preparer.
The deliverables
What you get
A season status banner
Open or closed, with the current address, updated weekly.
An off-season contact path
A way to reach the firm even when the storefront is closed.
A year-round document checklist
Stays live and searchable regardless of the season.
Articles that keep publishing
Visibility does not stop just because the storefront is closed.
A this-year address page
Avoids the old address lingering months after the office moved.
In their words
What practices say about the build
Inquiry categories and guided navigation for tax appointment intake
I appreciated being asked to separate new tax appointment intake requests from ongoing conversations. New inquiries get the full form; follow-ups take a shorter route with the question itself. Our inbox finally reads like the conversations it actually contains.
MTMiles TolliverPractice manager, Freelancer and contractor tax serviceSanta Rosa, CA
Location information and contact routing for tax appointment intake
Misdirected tax appointment intake calls were a daily tax before this. Each service description carries its own local contact, and the form inherits it. Customers no longer need a map of our internal structure.
OTOliver ThorpeClient services supervisor, Family tax advisory practiceRoanoke, VA
Reference content and service presentation for tax appointment intake
I wanted the tax appointment intake page to show how we work, not just assert that we work well. They helped us select reference material that actually means something and explain it properly. It feels closer to a real conversation with our office than to a brochure.
A live walk-through of the site you would get, in about 30 minutes. Plans from $137 a month, the $797 build fee invoiced only after launch, domain and hosting included.
